Return Policy
For return of on-line purchases, you are required to obtain an Order number from our customer service department.
You may return any unopened merchandise (except Skincare, Haircare, and Makeup items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping charges. We do not offer refunds on Skincare, Haircare, or Makeup items due to health and safety reasons.
Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
Order number
Full name and address
Phone number
E-mail address
Original Order Confirmation Number
Your reason for returning the merchandise
Please contact our service team to get the return address.
All returns must be shipped back to us using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)
Any package that has not been received by miniperfumes.net and tracking information cannot be provided, will be the sole responsibility of the shipper.
**Please allow up to 14 business days to process your return or exchange.
If your package is returned to us marked as “refused”, “unclaimed”, or “undeliverable”, and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee.
Cancel Your Order
Since
we use automated order processing and warehouse systems, we are unable
to cancel or modify your order once it has been submitted. If you have
any other questions, please contact our customer service department.